From there choose “PS5 > Full > Call of Duty: Black Ops Cold War” and you should be watching Ronald Reagan order war crimes in pristine 4K in no time.Įxcept for some players that’s not the end of the story. Instead of clicking the options button while hovering over the game icon on the main home bar, you actually have to scroll down to the “three dots” icon that sits below it on the bottom half of the screen. A workaround shared online by Activision Support on November 14 helped clear things up. This happened to me as well over the weekend, and it wasn’t immediately clear how to fix it, in part because I had no idea which menu to go into to try and install the PS5 version of the game. Sony and Activision did not immediately respond to a request for comment. If you’ve been playing the game on your next-gen console and not noticing improved graphics and the new haptic feedback in the DualSense triggers, it might be because you aren’t actually playing the next-gen version. These versions appear to be defaulting to installing the PS4 version, even on PS5. We should expect a fix soon, but no official statements have been made.As first reported by Eurogamer over the weekend, PS5 players with the Cross-Gen bundle or Ultimate Editions of the latest Call of Duty are struggling to access the PS5 version of the game. If you have just the PS4 version installed, you can’t install the PS5 version of the game, and the only way to fix this now is to perform a factory reset on your new console. To play the PS5 version, you need to hit the three-dot button next to the play button and select the PS5 version manually.
You miss out on the next-gen features, including quicker load times, DualSense support, and 120 FPS. If you do this, the PS5 could default to the PS4 version, rather than playing the next-gen version by default. However, if you select “Download all”, both PS4 and PS5 versions of Call of Duty: Black Ops Cold War get downloaded. Players can choose the PS5 version of the game from here, and it works fine. The PlayStation Store does give the option to choose which parts of the game to install. If you get the Cross-Gen bundle or the Ultimate Edition, you get both, the PS4 version as well as the PS5 version of the game. Apparently, the new console could deliver you the PS4 version of Call of Duty: Black Ops Cold War by accident.
The report comes from EuroGamer and says that many PS5 owners have been facing this bug.
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